Full-Time SALES COORDINATORS

marilyn1124 – Anywhere

Job Description

Nature of job: Fulltime.

Industry: Manufacturing

Salary: KES 50,000 – 60,000

Job location: MOMBASA, KISUMU, ELDORET, BUNGOMA, NANYUKI, KERICHO AND MACHAKOS

DUTIES AND RESPONSIBILITIES

Supervision of Field Sales Representatives:

Lead, manage, and support a team of field sales reps to ensure effective implementation of sales strategies.
Provide regular coaching, mentoring, and feedback to field sales reps to improve performance and achieve targets.
Conduct regular one-on-one meetings with field sales reps to review progress, address challenges, and discuss solutions.
Ensure that sales reps are adhering to company policies, procedures, and standards while on the field.

Sales Target Achievement:

Set and monitor monthly, quarterly, and annual sales targets for the team and individual field sales reps.
Drive the team towards achieving and exceeding sales targets through consistent motivation and performance tracking.
Work with sales reps to identify potential customers, new business opportunities, and ways to improve sales productivity in the assigned regions.

Revenue Generation & Business Growth:

Develop and execute strategies to increase revenue and market share within your designated region.
Identify and target key growth areas through customer acquisition, product diversification, and expanding the customer base.
Foster strong business relationships with existing customers to encourage repeat business and generate additional revenue opportunities.
Work closely with marketing and product teams to ensure the right product offerings are available to meet customer needs.

Sales Planning & Strategy Development:

Collaborate with management to develop sales plans and strategies tailored to the local market, customer preferences, and product offerings.
Regularly evaluate the sales strategies, track performance, and adjust plans as necessary to maximize sales opportunities.
Identify and address gaps in sales processes or customer service that could hinder the achievement of targets.

Performance Monitoring & Reporting:

Implement a system for tracking and reporting the sales performance of field reps, including key performance indicators (KPIs) like revenue, customer acquisition, and retention rates.
Prepare weekly, monthly, and quarterly sales reports detailing performance, insights, challenges, and strategies for improvement.
Analyze sales data to forecast future sales trends, helping the management team make data-driven decisions.

Market Research & Competitive Analysis:

Conduct regular market research to stay informed about industry trends, competitor activities, and customer preferences.
Monitor and analyze competitor products, pricing, and promotional strategies to ensure the company remains competitive in the market.
Adapt and implement competitive strategies to maintain a strong market position and differentiate our brand.

Customer Relationship Management:

Build long-term relationships with key clients and customers, ensuring high levels of customer satisfaction.
Handle customer complaints and feedback effectively, ensuring resolutions are provided promptly to maintain positive customer relationships.
Continuously follow up with customers to ensure they receive excellent service and identify new sales opportunities.

Coordination with Internal Teams:

Work closely with the logistics, supply chain, and operations teams to ensure timely product delivery and fulfillment of customer orders.
Coordinate with marketing teams to ensure promotional campaigns, discounts, and incentives are communicated effectively to field reps and customers.
Collaborate with product teams to stay up-to-date with new product launches, features, or updates, ensuring the sales team is well-prepared.

Sales Training & Development:

Organize and lead training sessions for field sales reps to enhance their product knowledge, sales techniques, and customer service skills.
Ensure the sales team is up-to-date with the latest product information, pricing, and industry trends.
Provide ongoing development opportunities for the sales team, helping them to grow professionally and advance within the company.

Operational Support & Administration:

Assist in administrative tasks such as maintaining accurate sales records, tracking inventory levels, and managing customer accounts.
Ensure all sales transactions and activities are accurately documented and processed in the company’s CRM or sales system.
Manage the preparation of sales materials, including proposals, presentations, and promotional materials.

Reporting to Management:

Regularly report to senior management on sales activities, challenges, and successes.
Participate in strategic planning meetings to align sales strategies with company goals.
Provide recommendations for improving sales processes, enhancing team performance, and achieving business objectives.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or diploma in Business, Sales, Marketing, or related field.
Previous experience (2+ years) in FMCG or E-commerce sales, with a proven ability to achieve and exceed sales targets.
Experience in managing or leading a sales team is highly desirable.
Knowledge of the local market in the assigned locations.
Ability to work independently and take initiative.

Job Categories: Sales and Marketing. Job Types: Full-Time.

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