Opportunity-Driven, Localised, Work-Ready & Quality Principles

We use a business process outsourcing (BPO) appoach to offer organisations an integrated end-to-end solution comprising:

• Identification of the skilled and semi-skilled manpower needs of the organisation (Opportunity-first Principle)
  
  
• Sourcing the appropriate geolocated workforce in any region in Kenya (Localised Availability Principle)
  
  
• Technical and non-technical upskilling, reskilling and product/service orientation focused on brand ethos and ethical service delivery (Fit-for Work & Work Readiness Principle)
  
  
• On-the-ground deployment and supervision of the workforce to implement the organisation's terms of reference or work order (Quality Service Delivery Principle)
  
  

Our opportunity-driven approach means we are actively seeking to understand the workforce needs of organisations and partnering with them to achieve their desired outcomes.

Our Unique Service Delivery Add-Ons

Our BPO services have specific underlying pillars of strength which empower our YAKAZI WORKFORCE to deliver the required services.

• Geo-mapped and geo-located manpower, including professionals, technicians, artisans and handymen/women
  
  
• Fully-equipped digital training and certification platform to train our assignment teams on the client's product, service, brand and ethos
  
  
• Messaging (bulk SMS, email, voice) for awareness creation, invitations to workshop and field days, and reminders
  
  
• Media distribution (podcasts, video, sliders) on products and services, to enhance customer and last mile consumer understanding and buy-in of products and services of the organisations we serve.
  
  
• Field events management and virtual meeting tools to enable the convening of groups in the field.

How We Empower the Yakazi Workforce

• Over 200 business ideas and enterprise startup and growth models
  
  
• Elaborate repositories of multi-media content – podcasts and videos, to learn and build  income.
  
  
• Regular job adverts across sectors
  
  
• Ability to create online work groups that increase capacity of professionalto deliver on contracts as a team.