Cybercafe Business

Type: Service (Internet and Printing)

Key Product/s for Sale: Internet access, printing, photocopying, scanning, stationery

Technology Considerations:
Computers
Printer, scanner, and photocopier
Internet connectivity
Cyber cafe software for tracking usage

Market for the Product/s:
Students
Professionals
Small businesses
Individuals needing printing and scanning services

Key Inputs into the Business:
Computers and peripherals
Internet connectivity
Stationery and consumables
Business permits and licenses

Product Preparation Process:
Installation and setup of computers and equipment
Installation of cyber cafe software
Marketing and promotion of services

Quality Considerations:
Use of reliable equipment and peripherals
High-speed internet connectivity
Clean and well-maintained premises

Cost of Investment:
At least 5 computers – Ksh 75,000
Printer and scanner – Ksh 25,000
Photocopier – Ksh 60,000
Internet – Ksh 3,000 8,000 depends on your service provider.
Cabling – Ksh 2,000
Furniture – Ksh 15,000
Business permits – Ksh 15,000 ( They have to be renewed annually)
Rent – Ksh 20,000
Electricity – Ksh 1,000
Staff Salary – Ksh 15,000 (Optional)

Required Operational Infrastructure:
Cyber cafe premises with seating area
Workstations with computers and peripherals
Storage space for stationery and consumables
Internet connectivity and cyber cafe software

Most Suitable or Viable Location of the Business:
Near educational institutions
Busy commercial areas
Accessible and visible location with high foot traffic

Potential Sources of Investment Capital:
Personal savings
Bank loans
Investment from family or friends
Partnership with suppliers or investors

Requirements for Effective Management:
Experienced manager or owner-operator
Trained staff for customer service and technical support
Efficient inventory management system
Marketing and promotional strategies

Role of Mobile Phone and ICT in the Business:
Appointment scheduling and reminders
Communication with customers
Online marketing and promotions
Remote monitoring of business operations
Statutory Regulations and Licenses:
Business permits and licenses from local authorities
Health and safety regulations for premises and equipment
Music Copyright Society of Kenya (MCSK) license
A county council advertising
Signage permit

Pricing:
Competitive pricing based on market rates and service quality
Flexible pricing options for internet access and printing services
Discounts for bulk printing or long-term usage

Profitability:
Profitable venture with potential monthly revenue between Ksh 30,000 and Ksh 60,000
Profit margins of over Ksh 15,000 after deducting expenses

Next Steps to Take:
Secure financing for startup capital
Obtain necessary permits and licenses
Set up operational infrastructure and install equipment
Hire and train staff for customer service and technical support
Develop marketing and promotional strategies
Monitor business performance and adjust operations as needed