Carpet Cleaning

Type: Service

Key Products for Sale:
Professional carpet cleaning services
Additional services like stain removal, deodorizing, and Scotchgard application

Technology Considerations:
Online booking system for scheduling appointments
Social media platforms for promoting services and engaging with customers
Basic communication tools like phone and email for customer inquiries and updates

Market for the Products:
Homeowners, renters, and businesses seeking professional carpet cleaning services
Local events, offices, and gatherings where clean and fresh carpets are desired

Key Inputs into the Business:

1. Skilled cleaning technicians
2. Quality cleaning products and equipment
3. Reliable transportation for service deliveries

Product Preparation Process:

1. Inspection of carpets to assess cleaning needs
2. Application of appropriate cleaning techniques and products
3. Thorough cleaning and drying process

Optional additional services such as stain removal and fabric protection
Quality Considerations:

1. Use of safe and effective cleaning products
2. Attention to detail in the cleaning process
3. Customer satisfaction and feedback for continuous improvement

Cost of Investment:

1. Cleaning Equipment and Supplies:
2. Professional-grade carpet cleaning machines: KES 30,000 – KES 80,000
3. Cleaning agents and solutions: KES 5,000 – KES 15,000
4. Brushes, sponges, and other cleaning tools: KES 2,000 – KES 5,000
5. Marketing and Advertising Expenses:
   Business cards and flyers: KES 3,000 – KES 7,000
   Social media promotion: KES 2,000 – KES 5,000
   Website development (if applicable): KES 5,000 – KES 10,000
6. Transportation Costs:
   Reliable vehicle for deliveries (motorbike or tuk-tuk): KES 20,000 – KES 50,000
7. Business Registration and Licensing Fees:
   Business registration: KES 5,000 – KES 10,000
   City County business permit: KES 5,000 – KES 15,000
8. Health and safety compliance certifications: KES 2,000 – KES 5,000
9. Miscellaneous Costs:
   Cleaning supplies (buckets, mops, etc.): KES 1,000 – KES 3,000
   Initial ingredients for cleaning solutions: KES 500 – KES 2,000
   Total Estimated Cost Ranges from KES 75,500 – KES 182,000.

Required Operational Infrastructure:

1. Cleaning equipment and supplies storage
2. Office space for administrative tasks
3. Reliable transportation for service delivery

Most Suitable or Viable Location:
Near residential areas or commercial districts with high demand for cleaning services

Potential Sources of Investment Capital:

1. Personal savings
2. Small business loans
3. Partnerships with investors or stakeholders

Requirements for Effective Management:

1. Efficient scheduling and time management
2. Quality control measures for cleaning processes
3. Customer service training for staff

Role of Mobile Phone and ICT in the Business:

1. Online booking system for appointments.
2. Communication with customers via phone calls, text messages, and emails
3. Social media marketing and engagement statutory
4. Regulations and Licenses:
   Business registration and permits
   Compliance with health and safety regulations
5. Proper disposal of cleaning waste.

Pricing:
Competitive pricing based on market rates
Consideration of additional services and discounts for repeat customers

Profitability:
Calculate profitability based on service pricing and operating expenses
Aim for sustainable growth through customer satisfaction and retention

Next Steps to Take:

1. Establish an online booking system and social media presence
2. Invest in necessary equipment and supplies
3. Obtain required licenses and permits
4. Launch marketing campaigns to attract customers
5. Provide exceptional service to build reputation and profitability