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4 Feb 2025

Full-Time SHOP ATTENDANT / SOCIAL MEDIA MARKETER

YAKAZI NETWORK Nairobi, Nairobi County, Kenya

Job Description

 

JOB TITLE

 

SHOP ATTENDANT / SOCIAL MEDIA MARKETER

NATURE OF JOB FULL TIME
INDUSTRY RETAIL
SALARY KSHS.15,000
JOB LOCATION CBD, NAIROBI

 

DUTIES AND RESPONSIBILITIES

  • Attend to walk-in customers, providing exceptional customer service and product information.
  • Assist customers in selecting clothing, accessories, and managing fitting room requests.
  • Ensure the shop is organized, clean, and the merchandise is well-displayed at all times.
  • Handle cash register duties and process sales transactions accurately.
  • Manage stock, ensure proper inventory levels, and assist with stock replenishment.
  • Create and post content showcasing the shop’s clothing and accessories on platforms such as Facebook, Instagram, and TikTok.
  • Write engaging captions, use relevant hashtags, and post regularly to maintain an active online presence.
  • Monitor social media channels, respond to customer inquiries, and engage with followers to build a loyal online community.
  • Track the performance of online content and promotions, using analytics tools to report on engagement and sales impact.
  • Coordinate and communicate with customers online to process orders and manage delivery logistics.
  • Collaborate with the shop manager to run special promotions and campaigns that boost online sales.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Proven experience in a customer service role, preferably in retail
  • Strong understanding of social media platforms (Facebook, Instagram, TikTok) and their marketing tools.
  • Ability to create visually appealing content (images, videos) for social media.
  • Good written and verbal communication skills.
  • Ability to multitask and manage time efficiently.
  • Knowledge of fashion trends is a plus.
  • A creative mindset and a passion for online marketing.

 

How to Apply

  • If you meet the above qualifications, skills, and experience shareyour  CV on Yakazi App - Link - https://bit.ly/yakazi-professional
  • Interviews will be carried out on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.

Job Types: Full-Time.

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