Full-Time CCTV CONTROLLER

YAKAZI NETWORK – Nairobi, Nairobi County, Kenya

Job Description

DUTIES AND RESPONSIBILITIES

Real-Time Monitoring: Monitor multiple CCTV feeds simultaneously to detect unusual or suspicious activities, ensuring the security of people and property.
Incident Management: Identify and respond to incidents promptly by notifying the appropriate internal teams and/or emergency services. Ensure all incidents are logged accurately and reported in line with company procedures.
Footage Review & Evidence Gathering: Retrieve, review, and archive footage for investigations or legal purposes. Assist law enforcement or internal investigations when required by providing clear and time-stamped footage.
System Operation & Maintenance Support: Ensure that all surveillance equipment is fully operational. Report any malfunctions, coordinate with technical teams for maintenance or repairs, and perform basic system checks when necessary.
Security Collaboration: Liaise with on-ground security personnel to coordinate responses and confirm the status of incidents. Maintain ongoing communication for seamless security operations.
Compliance & Confidentiality: Operate CCTV systems in accordance with relevant laws, privacy policies, and company standards. Maintain strict confidentiality concerning surveillance footage and related information.
Reporting & Documentation: Maintain accurate records of surveillance activities, equipment issues, incidents, and actions taken. Prepare daily shift reports for management review.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Minimum 2 years’ experience working as a CCTV Controller in a busy environment (e.g., shopping malls, public spaces, or large business premises)
Proven background in security or law enforcement is highly desirable
Strong attention to detail and the ability to remain alert for long periods
Knowledge of modern CCTV systems and surveillance software
Excellent communication skills, both verbal and written
Ability to handle stressful situations and make quick decisions
High level of integrity, professionalism, and discretion

HOW TO APPLY

If you meet the above qualifications, skills and experience click the link – CCTV CONTROLLER
Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

Link to apply - CCTV CONTROLLER

Job Types: Full-Time.

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